Six years ago Unite’s fair tips campaign lifted the lid on restaurants misusing tips to top up poverty wages. The law was changed but that hasn’t stopped some restaurants still profiting from customers tips. When you leave a credit card tip Pizza Express deducts a 8% ‘admin charge’. That 8% goes into the company coffers and not to the staff who it was intended for.
Unite hospitality members held a protest outside Pizza Express flagship restaurant in Charing Cross Road.
Unite hospitality workers would appreciate any support you can give – if you eat at Pizza Express leave the tip in cash and tell the manager why – you want the tip to go to the waiting staff for good service.